Brian Gavin Reviews

I've made two purchases from Brian Gavin, and both times, they've been incredibly friendly and helpful. They get back to emails and calls in no time, and their recommendations have always been spot on. Unlike many jewelers, there's no pressure here; they genuinely want to assist you in finding the perfect diamonds and jewelry. Their diamond selection is impressive, and they offer better value than a lot of other dealers. Honestly, I can't think of a reason to shop anywhere else.

This order came about due to a rather unfortunate event when a local jeweler messed up my original engagement diamond. Feeling bummed that my diamond couldn’t be fixed, I reached out to Brian Gavin Diamonds to search for a new loose stone. After doing a ton of research on the 4 c’s, I aimed to find an ideal cut diamond that fit my budget. I was a bit anxious about buying a diamond online, but after checking out numerous reviews on cut quality and reputation, I decided to choose BGD. I collaborated with Emily to discover the perfect diamond from the BGD signature collection. She was super helpful, patient, and knowledgeable, addressing all my queries. She even went the extra mile by responding to an email on a day when the office was closed. The shipping was speedy, and the unboxing experience was fantastic. Everything was neatly packaged, complete with my laminated AGS certificate and a jeweler's magnifying tool to examine the diamond. I completely fell for my Brian Gavin signature diamond. It surpassed my expectations and is honestly the most stunning diamond I’ve ever laid eyes on. I’m really pleased with their service and quality.

I ordered a necklace that was supposed to be 18 inches, but what I got was a 16-inch one instead.

This diamond is top-notch, and the company is great too.

The site was acting up, and I found myself constantly clearing my cart just to add stuff back in so it would cooperate. I only got a delivery estimate after I placed my order, which turned out to be 4 to 6 weeks later. It would’ve been nice to have that info beforehand. Other than that, everything else was fine.

The quality of these diamonds is truly worth every penny, showcasing authentic gems that are among the best out there. The design is smart and top-notch. Make sure to look for the finest diamonds available.

Had a really nice experience with the service! The ring for my fiancé is gorgeous and fits just right.

I had a fantastic time buying a ring setting from Brian Gavin. Jamie, my main contact, was super helpful throughout the whole journey, starting from my initial questions to the final delivery of my ring. The communication was top-notch, which made me feel really good about my decision. Whenever I needed info, I got a speedy reply. The ring is stunning—the quality and craftsmanship are just incredible. They've got a really skilled team!

The diamond necklace we bought was beyond what we hoped for. It was a fantastic experience choosing the setting and the specific diamond we went with. The online chat feature was super helpful in answering our queries and providing their expert advice. We’d definitely suggest Brian Gavin Diamonds to others.

This is my go-to shop. The jewelry is always top-notch and fantastic. I'm really happy with the service and the nice vibe.

Awesome shop with fantastic support! The staff were super welcoming and I had a wonderful time shopping.

Top-notch products. Recently, I received my earrings from Brian Gavin, and I find myself loving them each time I catch a glimpse in the mirror. This place is just awesome!

The customer service was fantastic. They got the ring to me in no time and assisted me in creating the ideal ring for my future wife. I definitely recommend them. Couldn’t be happier!

I popped the question to my girlfriend using one of your beautiful rings! Huge thanks for the awesome customer service and all the help and kindness, 'cause I had a ton of questions!

I once got some items from here for myself, so I figured I'd grab a birthday gift for my girlfriend. She's absolutely smitten, by the way! Just gotta say, you folks are doing an awesome job.